Your First Visit

Get to know the patient experience and what makes Studio Smiles unique.

You are our number one priority.
We understand there are certain needs, wants, concerns and anxieties when it comes to achieving the smile of your dreams. That’s where we come in. We’re here to create a unique patient experience that inspires you, educates you, and allows you to feel completely confident in your smile journey.

Getting to know you

From the moment you walk in, expect beautiful wooden flooring, marble bench tops, aromatherapy, and complete tranquility. Experience a concierge check-in with our patient coordinator while you sit back and relax. Our goal is to make your journey as comfortable as possible for a frictionless experience.

Getting to know your smile

We set aside 60 minutes for a detailed one-on-one conversation to truly get to know you. This appointment involves close-up x-rays and a smile photoshoot, allowing us to fully understand your situation. We perform a bite analysis and oral cancer screening and evaluate your teeth under our operating microscope to see all the intricate details. We believe that the better we see, the better we do.

Giving you full confidence

With your best interest at heart, we chat you through all your options and determine the best treatment process for you. Walk out with your entire journey mapped out for you, all your questions answered, and complete trust and certainty in your treatment and service. We ensure complete comfort and transparency from start to finish.

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Why choose us

With over 40 years combined experience, we’re leaders in the Melbourne dental industry.

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Pricing & Payments

Looking to start your smile journey?
Click here to view our prices.

Looking for something else?

Have a dental emergency?
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If you’re experiencing dental pain it’s vital that you contact us immediately. We’re always on call, no matter what time of day. On weekdays we guarantee same day emergency service.
Just looking for a clean?
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Have your teeth cleaned, polished, and remove any plaque and stains. Rest assured you’ll leave our studio with a brighter smile.
Just wanting a short chat to understand your options for cosmetic treatment?
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Book a free 10 minute chat if you are considering a smile makeover, whitening, porcelain veneers, composite bonding, Invisalign, dental implants, or all-on-4. We will advise you of your personalised treatment options, including approximate costs and timing. Please note, should you wish to go ahead with treatment the next step will be the new patient package.
What’s the new patient consultation?
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We set aside 60 minutes to thoroughly evaluate your situation. With your best interest at heart, we ensure you get the most out of your treatment.

We’ve thought of every detail, so that you don’t have to.

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Our Promise

Why choose Studio Smiles?

Flexible payments

Visiting the dentist can be costly. That’s why we’ve come up with our ‘Smile Now, Pay Later’ solution. With interest-free payment plans, you’ll be able to pay on your own terms.

Dental Expertise

With over 40 years combined experience, we know what it takes to achieve the smile of your dreams. We’ve thought about every detail so you can feel completely confident.

Pain-free

We’re on a mission to show you that visiting the dentist doesn’t have to be unpleasant. Our team focuses solely on you and any concerns you have for an enjoyable and painless experience.

Ready to transform your smile?

Information about visiting Studio Smiles
Why do I need to see a dentist regularly?
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Frequent dental visits allow for optimal oral health by helping us catch conditions which often present without symptoms such as cavities and gum disease. When not checked regularly, these dental diseases often worsen, resulting in more extensive (and expensive) treatment. By seeing your dentist regularly (6 month check-ups) not only can we keep your teeth and gums healthier, we can also reduce your dental costs in the long term. This is why regular 6-month check-ups are so important, even if you’re not aware of any specific issues. Book an appointment today.

I need to reschedule my appointment. How can I do this?
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We understand that sometimes life gets in the way and appointments need to be changed around. We really value our patients’ time, and so in return we ask that our patients respect ours. This is why we have a 48-hour cancellation policy in place here at Studio Smiles. If you’re needing to make changes to your appointment, you can do so by calling the clinic directly on (03) 9008 6348.

If you’ve paid a deposit in advance and give us 48-hours notice, we’ll refund your deposit. However, if you’re unable to notify us within the 48-hour period, your deposit will be forfeited. We understand that certain things are often out of our control, so reach out and give us a call to discuss your personal situation.

Is it best to reschedule my appointment if I’m feeling unwell?
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If you’re showing symptoms of a cold or fever, please call the clinic to reschedule your appointment as soon as possible. In saying that, if you’re feeling nervous or anxious about your appointment, please don’t let your fear get the better of you. We see many patients that feel just like you, so you’re not alone. We’ll be here with you throughout your entire journey to make your visit as comfortable as possible. Our goal is to make sure you have a frictionless experience. Remember that your health is important and should be a top priority.

What happens if I’m running late to an appointment?
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When an appointment is made we reserve that time exclusively for you. For this reason, it is important to respect the appointment time and attend 5 minutes early if possible. Attending more than 10 minutes late may prevent us from seeing you for your appointment. If you are running late please call the clinic directly on (03) 9008 6348 to let us know.

What technology has Studio Smiles invested in?
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Studio Smiles has heavily invested in state-of-the-art technology to make sure the patient experience is comfortable and unique. Learn more about what makes Studio Smiles a leader in technology.

Soft Tissue Laser
This amazing piece of technology allows us to perform advanced gum treatments such as laser gum lift and crown lengthening completely pain-free. Compared to the traditional use of a scalpel, the laser allows for faster healing and less scarring. This means your gums can look better than ever.


Intraoral 3D Scanner
This is the show-stopping piece of technology that allows us to take scans of our patient’s teeth instead of the ‘goopy’ dental molds of the past. Used for treatments such as Invisalign, night guards, crowns, veneers, retainers, and whitening trays, our 3D intraoral scanner allows for a 100% accurate image of your teeth. Using the scanner over the traditional ‘molds’ means our dental work is more accurate and longer lasting.


Photo Studio
Our photo studio is one of our favourite rooms in the entire clinic. Not only does it help with our diagnosis and treatment planning process, but it helps our patients understand their teeth and smile better. After we’ve photographed your smile in our studio, we’re able to show you the images on our large screen monitors, giving you a unique opportunity to really see and conceptualise what is happening. Moreover, this allows us to provide beautiful before and after images that patients cherish for life.


Dental Operating Microscope
As one of only a few dental clinics in Melbourne with an operating microscope, Studio Smiles is uniquely equipped to deliver the highest level of care. Our microscope gives us the ability to examine your teeth under high magnification, allowing us to diagnose your teeth with the best precision. We also use the microscope to complete many of our procedures, with the enhanced vision leading to higher quality and more long-lasting dental treatment. We are big believers in the mantra – the better you see, the better you do, and we know you deserve the best.


Digital X-rays
These allow us to take a standard set of x-rays and instantly process them with extremely minimal radiation. In fact, our standard set of digital x-rays exposes you to about as much radiation as a flight from Melbourne to Sydney – which is very little! Your safety is our priority and this is just one example of the technology we have invested in to protect our patients and deliver the best dental care in Melbourne.


Anaesthetic Heating
We know that many people are afraid of having painful injections, that’s why we’ve invested in a custom anaesthetic heater. This means all our numbing anesthetics are heated to above body temperature, which combined with our powerful custom-made numbing cream, means that all injections at Studio Smiles are virtually pain-free. Your comfort is important to us, and anaesthetic heating is just one way we’re paving the way forward in modern dental care


Netflix & Noise Cancelling Headphones
Watch your favourite Netflix show with noise-cancelling headphones while you have your teeth worked on. With comforts like this, it’s not uncommon for patients at Studio Smiles to drift off to sleep while having their dental treatment. Block out all those dental sounds and immerse yourself in another world while we take care of your smile. It’s technology like this that allows for Melbourne’s best dental experience.


Sterilisation
We’ve invested in state-of-the-art sterilisation machines. Calibrated daily, we’re able to keep up-to-date with protocols in the post-Covid world. We take pride in the cleanliness of our dental clinic because we know that the best results demand the highest levels of infection control.




Dental Sedation

Our facility has been custom-built to allow for safe sedation. This means we have the equipment to safely treat patients asleep in our dental chair – no need to go to the hospital. For those patients with severe dental anxiety or fear, dental sedation is a great option.

Book an appointment today.

I don’t speak English very well. Can you still help me?
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Yes, of course. Our team is multilingual - we’re able to speak English, Russian, and French. Where we might experience language difficulty, there is always the option to involve third party tools to make sure that everyone is on the same page such as Google Translate or similar.


We do encourage patients who aren’t confident in their English to bring in assistance. This could be a friend, family member, or anyone that brings comfort. This way, we’re able to keep all lines of communication open and convey any feelings, emotions and needs across. Communication is of the utmost importance when it comes to dental care, so we do our best to make sure everyone is on the same page.

Why does visiting the dentist often cost so much?
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Dental care in Australia is unfortunately not subsidised by the government, making dental care a private service. The costs of dental care are associated with using only the highest quality TGA approved equipment, upholding the strictest level of infection control, investing in cutting-edge technology, and employing and training an all-star dental team that is up-to-date with the latest knowledge and skills. It is this investment in your care which has allowed us to create a unique and frictionless experience.

I have a Medicare card. Can I use it here?
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In Australia, dental care for adults in private clinics such as ours, is not covered under the Medicare scheme. There is however an exception for children up to the age of 17 years (if they fit within the eligibility criteria). They’re able to access a total sum of $1000 every two years for services that include: check-ups, x-rays, cleaning, fillings, root canals and extractions.

If you would like us to check whether your child is eligible for Medicare or just want to find out the total balance they have remaining, you can pop into our clinic in Bayside, Highett or call us on (03) 9008 6348 and we’ll be able to look further into it.

What health insurance policies do you cover?
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We accept all private health insurance policies with dental extras. We will do everything in our power to help you maximise your private health insurance benefits. This means we can help you get the most back from your insurance premiums. However, we cannot control the rebate policies set by your insurance and so in most instances a gap payment will be required. We will always provide you a quotation in advance of any appointment so you can plan accordingly.


If you’re interested in finding out more about private health insurance, we recommend speaking to ‘Fair Health Care Alliance’, an independent service maintained by the Australian Dental Association (ADA). This non-for-profit organisation assesses the needs of each individual when it comes to their health care. With no bias and your best interest at heart, they’ll be able to steer you in the right direction.

Is it safe to visit the dentist if I’m pregnant?
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Yes, it’s absolutely safe to visit the dentist while pregnant. Visiting the dentist during pregnancy is actually very important due to the number of conditions that tend to increase during this period. For example, pregnancy gingivitis (gum inflammation), tooth wear (erosion), and dental decay.

Some expecting mothers are concerned that their treatment may upset their baby. However, we know that the key to a healthy baby is a healthy mum, especially when it comes to dental health. Bacteria from the mouth can travel to the baby and increase the risks of pre and post-natal defects. Moreover, if a dental problem were to go untreated during pregnancy, only to turn into a dental infection in the later months of pregnancy, the risk to the baby can be very high. Regular dental check-ups, before, during, and after pregnancy are a must for the health of the baby and expecting mother.

Book an appointment today.

Is it safe to have x-rays while pregnant?
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Yes, it’s safe. With modern technology and digital x-rays in-house, the radiation levels are extremely low and there is no risk to the unborn child. To put it into more perspective, our standard set of digital x-rays have about as much radiation as a flight from Melbourne to Sydney, which is very little!

Is there a certain trimester of pregnancy that’s best to visit in?
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It’s particularly important to get checked out at the beginning of the pregnancy. If there are any dental issues arising we can address them at this point without any future risk to the baby. For example, we would much rather have to take out an infected tooth earlier in the pregnancy, than later, when there is a great risk of posing infection and damaging the developing baby. It’s also important to keep up the regular 6-month check-ups. Book an appointment today.

I’m anxious about my appointment. What can I do?
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Dental anxiety is very normal and we see many patients who are fearful of the dentist. This is why we’ve built our patient experience from the ground up - to give you peace and prioritise your comfort. For those who are particularly anxious we recommend bringing a family member or friend along to your appointment to help support you. In addition, we offer oral and IV sedation services which can help take the edge off.

We know much of the anxiety around dental treatment comes from fear of the unknown. That’s why we believe in a transparent approach to dental care. We explain everything in detail and answer any concerns to help ease your mind. We’re here for you, making sure you’re comfortable throughout the entire duration of your visit. It’s our number one priority.

Will you really shout a coffee and snack if I’m running late?
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We sure will! We value our patients' time and while we endeavour to run to schedule, there may be an odd occasion where a dental emergency has caused our schedule to be delayed. Wherever possible we will be in touch ahead of time to let you know. We place such a high emphasis on running to time that if we ever keep you waiting longer than 20 minutes, we’ll shout you a coffee and snack at a nearby café - it’s on us!

Is there parking available near the clinic?
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Yes, there is. We’ve got parking available right out the front of our clinic with one hour spots perfect for most appointments. For longer parking feel free to make use of Highett Train Station Car Park which is situated directly behind the clinic (entry via Train St). From there you may reach the clinic directly via the alleyway.

Information about caring for your teeth
Should I be flossing every day?
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Flossing daily is best for optimum oral health. This is because flossing removes the food particles and bacteria (plaque) that get stuck between your teeth throughout the day. While brushing your teeth cleans most of the tooth surface, flossing is the only way to reach in between the teeth. Cleaning this plaque will allow for the best gum (gingival) health.

What should I do if I grind my teeth frequently?
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Grinding your teeth can be a sign of stress and anxiety, often occurring throughout the night while you sleep. This can lead to headaches, aching jaw bones and potentially, damage to your teeth. If you regularly find yourself grinding your teeth, we highly recommend booking an appointment at Studio Smiles. We’ll be able to assess your grinding pattern and its effects on your teeth, jaw joint, and muscles.

What effects does smoking have on my teeth?
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It can be easy to look past, but smoking can lead to several long-term effects on the teeth. This is because the smoke causes blood vessels in the mouth to constrict, preventing healthy blood flow. In turn, this accelerates the development of gum disease. Smokers also have much higher rates of:

  • Tooth loss
  • Tooth decay
  • Oral cancer
  • Bad breath
  • Dry socket
  • Tooth discolouration / staining
What should I do if my gums are bleeding?
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Bleeding gums are generally a sign of active gum inflammation (gingivitis) which if left untreated can lead to gum disease and tooth loss. Gums can also bleed from overly forceful brushing, although this is less common. The reality is that healthy gums should not bleed… So if you find yourself with bleeding gums, it would be best to get them checked out by your dentist at Studio Smiles. Often the treatment will include revamping your home care routine, as well as a professional cleaning and polish of your teeth to get the gums back to health.

What is fluoride?
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Fluoride is a natural mineral that can be found in rocks, air, salt, plants and water. It’s an agent added to most toothpastes to repair weak enamel, help fight tooth decay and most importantly, help our teeth stay clean, fresh, and strong. Fluoride applications are a standard part of most dental check-ups due to the impressive remineralising benefits.

I have bad breath. What can I do to change this?
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Keeping your mouth fresh and clean is crucial to maintaining good dental health. Here are a few things you can do to try and combat bad breath:

Brush and floss your teeth each day
The build-up of food and bacteria can lead to bad breath.


Try tongue scraping
Use your toothbrush or a specific tongue scraping tool to get rid of any build up on the surface of your tongue.

Avoid tobacco
If you’re a regular smoker, this is your sign to quit the habit. Yes, it’s easier said than done, but if you’re serious about your health, you’ll need to do this for yourself at some point.



Keep on top of your gum health
Gum disease is often a silent culprit of bad breath, so it’s best to have your teeth and gums regularly cleaned by your Studio Smiles dentist.


If it seems like the bad breath persists, book an appointment to see the team at Studio Smiles in Bayside Highett to get things checked out.

Get in touch

Phone
(03) 9008 6348
Email
info@studiosmiles.com.au
Opening Hours
Monday to Friday
09:00 am - 06:30 pm
Location
497B Highett Rd,
Highett VIC 3190
Get in touch

Ready to transform your smile?